Proudly serving patients and families throughout Orange County and the Hudson Valley. 1-845-460-0889
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The process

A clear, predictable experience from first contact to service completion.

Hudson Valley Private Nursing (HVPN) keeps the process straightforward. You will know exactly what to expect at every step, from the first call to your first consultation.

Five steps

What to expect

Every engagement begins with a conversation to confirm HVPN is the right fit, so you know exactly what to expect from the first call.

Step 1

Request a consultation

Submit a brief request through the contact form or by phone, just a general description of your situation. No private medical details are needed at this stage.

Step 2

Speak directly with Andreen

A personal phone conversation with Andreen Robinson, MSN, RN, not a scheduler or intake coordinator, to talk through your situation and what kind of support would help most.

Step 3

Schedule your visit

We find a time that works for your family and confirm what to have ready, usually just your discharge paperwork or medication list, if you have them.

Step 4

Receive hands-on nursing care

Your visit happens in your home: hands-on care when clinically appropriate and provider-ordered, discharge instruction review, medication administration, caregiver education, and answers to your questions, tailored to your situation.

Step 5

Leave with clear next steps

Every visit ends with written recommendations and guidance on when to contact your healthcare provider, so you know exactly what to do next.

Process illustration
Transparency is built into every step.
HVPN will tell you clearly when your needs are a good fit for individualized nursing care, so you always know where you stand. See our Terms of Use for full service scope.
Private pay & fees

Clear expectations from the start

HVPN is a private pay nursing practice and does not bill insurance, Medicare, or Medicaid directly.

Fees are discussed during your initial conversation and provided in writing, so you can make an informed decision about your care.

Itemized receipts are available upon request. Patients should confirm any potential reimbursement or HSA/FSA eligibility directly with their plan administrator.

Good to know

Before you reach out

By appointment

Visits are scheduled in advance.

One RN throughout

Andreen personally provides every accepted engagement.

Individual fit review

Each request is reviewed for clinical appropriateness before scheduling.

HVPN operates through an individual New York RN professional practice model. Services are accepted case by case based on clinical fit, patient safety, provider direction where required, RN competency, and availability. See our Terms of Use for full scope details.

Ready to start the conversation?

Speak directly with Andreen to discuss your needs and determine whether HVPN is the right fit.

Request a Consultation