A clear, predictable experience from first contact to service completion.
Hudson Valley Private Nursing (HVPN) keeps the process straightforward. You will know exactly what to expect at every step, from the first call to your first consultation.
What to expect
Every engagement begins with confirming the right fit for individual RN professional practice, so families know exactly what to expect from the first call.
Request a consultation
Submit a brief request through the contact form or by phone, just a general description of your situation. No private medical details are needed at this stage.
Speak directly with Andreen
A personal phone conversation with Andreen Robinson, MSN, RN, not a scheduler or intake coordinator, to talk through your situation and what kind of support would help most.
Schedule your consultation
We find a time that works for your family and confirm what to have ready, usually just your discharge paperwork or medication list, if you have them.
Receive hands-on nursing care
Your visit happens in your home: hands-on care when clinically appropriate and provider-ordered, discharge instruction review, medication administration, caregiver education, and answers to your questions, tailored to your situation.
Leave with clear next steps
Every visit ends with written recommendations and guidance on when to contact your healthcare provider, so you know exactly what to do next.
HVPN will tell you clearly when your needs are a good fit for individualized nursing care, so you always know where you stand. See our Terms of Use for full service scope.
Transparent fees, no surprises
HVPN is a private pay practice. Services are not billed to insurance, Medicare, or Medicaid.
Written quote upfront
A clear written fee estimate is provided before any service begins, so you know exactly what to expect.
No hidden charges
The quoted fee covers the visit. There are no add-on charges, surprise invoices, or agency markups.
Discussed on the first call
Fees are addressed openly during the initial consultation conversation, before any commitment is made.
Some employer health benefits plans or health savings accounts (HSA/FSA) may allow reimbursement for private nursing services. HVPN does not verify or manage reimbursement, but can provide an itemized receipt upon request.
Clear expectations from the start
Scheduling by appointment
Engagements are planned and scheduled in advance, with a confirmed appointment time that works for your family.
Reviewed for fit
Each situation is reviewed individually for clinical fit, RN scope, and practical appropriateness before scheduling.
One RN, one relationship
Andreen Robinson, MSN, RN provides every accepted nursing care and education engagement personally, for consistent, individualized attention.
Honest guidance
If a different licensed resource is a better fit, you will know clearly and quickly, with a recommendation for the right next step.
Ready to start the conversation?
No obligation. No pressure. Just a clear discussion of whether HVPN can help.
Request a Consultation